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Warranty

 

All Paragon products are manufactured in Australia using the very latest techniques, technology and material which are rigorously tested for quality.

All are backed by our comprehensive 7 YEAR WARRANTY.

 

MYA Windows & Doors guarantees your  products against defects arising from faulty workmanship or materials for a period of 7 years from the date of delivery, subject to the following conditions:

a) The product has been installed in accordance with the relevant Australian Standards and recognised building practices.

b) The product has been maintained in accordance with industry recommendations.

c) The product has not been subject to misuse, physical abuse or neglect.

d) Manufacturing standards and tolerances are not deemed defects, nor are industry variations in the colour of aluminium components.

e) MYA windows accepts no responsibility for glass breakage (except for faulty workmanship or materials). Wire reinforced glass, toughened glass, float glass, laminated glass and mirror glass is guaranteed against defects and degradation for a period of 3 Years.

f) Moving parts, which wear out as part of normal use, are guaranteed for 2 years.

g) This guarantee is limited to the repair or replacement of the faulty product at the company's discretion but does not extend to the installation or refinishing of a replacement product.

h) Only repairs carried out by MYA Windows personnel or authorised MYA Window agents are covered by this guarantee.

i) Claims under this guarantee should me made within one month of the defect arising in the product. Copies of documentation showing the purchase date of the product should be included with your written claim and forwarded to MYA WINDOWS & DOORS.

This guarantee is in addition to all other rights and remedies in respect of this product to which you are entitled under the Trade practices Act and similar State and Territory laws.

If you have any queries or questions regarding our warranty policy please do not hesitate to Contact us.

Your Sincerest Regards,

THE MYA WINDOWS AND DOORS TEAM!